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Welcome to Just Rolled In!

For today’s episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.

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If you want to submit your customer states photos/videos or car pictures, you can do so via our website.
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Here’s the last video, just in case you haven’t seen it yet:
https://youtu.be/_v7G2yG-cFk

Credits:
1st clip (Alpine Diesel Inc) – https://linktr.ee/alpinedieselinc
2nd clip – https://www.tiktok.com/@mach1cody
Lower control arm bolts – https://www.tiktok.com/@enfamy
Exhaust Leak – https://www.tiktok.com/@nickmacier

Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don’t hesitate to ask!

0:00 Intro
0:05 Ford F-350 with 6.0 Powerstroke. The turbo is oil feed and the turbo seals were leaking into the exhaust side (hot side) of the turbo which caused the oil to pour out of the exhaust (hood stack) and onto everywhere on the truck.
0:20 Some crazy “curb rash” on a customer’s vehicle that just came in for a service. Look’s like somebody did this on purpose it’s so bad.
0:30 The technician said: “Aftermarket steel wheels rotted/rusted bad enough to crack and separate from the center hub.”
0:41 From the looks of it, the bolt that tightens the strut to the steering knuckle/spindle must have been loose to cause this. As the strut slides into the knuckle and it’s just one bolt that holds it together.
0:59 Look’s like the customers drove into a parking barrier in a parking lot. From what we can see the oil pan is dented in, the transmission housing is cracked, the transmission pan is cracked, and the transmission mount is broken. They didn’t mention how much the repairs cost.
1:15 Missing brake pads, and brake caliper not bolted on the passenger rear side and re-used the old brake pads on the driver’s side. Unsure why somebody would use all-new parts but not brake pads.
1:31 The technician said: “Customer complained about a wet dog smell from the AC a few weeks after maintenance and demands a free ac cleaning treatment, when getting the car inside we noticed a soaking wet raincoat and a dog bench / Carrier on the back seat. When we told him we found this he got angry ‘do you think I’m stupid? My dog doesn’t smell’.”
1:43 It’s the drain for the convertible top. So all the water that collects on the top would make its way to the drain and leak out of the bottom of the car. But in this case, it got so full of water because the drain was plugged and it made its way to the window motor which most likely caused it to short out.
2:00 Inner and outer tie-rod end on a VW Beetle. The inner tie rod (left side) is supposed to thread into the outer tie-rod end. As you can see it just slide’s in. The technician thinks the jam nut was maybe loose so the inner tie-rod end was vibrating and slowly wore out the threads in the inner tie-rod. If you have any idea what you think happened. Let us know!
2:10 Looks like the welds that hold the axle to the trailer broke. The customer is lucky nothing bad happened on his 200-mile trip.
2:20 No brakes, rotors are halfway worn, and a loose wheel bearing.
No extra info.
2:29 As mentioned the bolts for the lower control arm were almost all the way backed out. Seems like it’s been that way for a while as the holes are slightly worn.
2:43 Hyundai (didn’t mention model) had a hole in the engine block and was still running.
2:50 Most shops won’t repair a tire if they have more than 3 leaks/holes. So this customer would need to get 4 new tires. Most likely picked up these roofing nails at a construction site.
3:08 They didn’t mention how this happened but my guess is that the tire was overfilled or damaged and shouldn’t be taken out of service. The one person is lucky they moved!
3:19 Outro. Thanks for watching!

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43 thoughts on “Customer States Truck Has A Lack Of Power | Just Rolled In

  1. 2:20 this reminds me of something I heard once but never got confirmation on: brake discs are designed in a way that they cause excessive screeching once they're critically down.
    Likely so that even the dumbest mf may pick up on needing new ones. But then again, there's people that don't know what the fuel warning lamp means…
    Anyways, is the thing about the brakes true? Although, maybe it was the pads, not the discs, but either way, I wonder.

  2. I witnessed that happen to a trailer a month ago. It was a homemade flatbed trailer and it was bouncing everywhere, then all of a sudden the front axle slammed into the rear axle and both broke off. It was pretty funny from my perspective.

  3. Roofers are terrible about leaving nails everywhere. I used to do landscaping. Every time a customer got a new roof I had nails in all my mower tires constantly for weeks.

  4. That tyre blowing off the bead, I've been at a shop when one let go, it's one of the loudest noises I've heard. I always see tyre fitters pumping tyres up over their rated pressure while trying to seat the bead.

  5. i hope someone got a video when i took my jeep to the shop to get the correct springs installed i completely forgot to mention it already had the 6in lift shocks on it but only 4 in springs so when they put it up on the lift all 4 springs fell out at the same time

  6. If that vehicle with the control arm bushings and strut bushing hanging loose is on a Dodge truck no worries. If you ever took one apart then you know the bolts are just decorative 😂.

  7. Your videos are, in my opinion, among the best of YouTube. I don't know what the denominator is, but after viewing so many of your videos, I think I know why the voters keep electing and re-electing so many thieves and idiots.

  8. My friend had me service her brakes years ago, said her car had a nasty vibration and made a horrible noise. The pads were gone, the pad backing plates were gone and most of the rotors were gone. The caliper pistons and caliper were wearing down into the rotor to stop the car

  9. Real question. Are you not from the US? Or not an actual mechanic? I know you are using a text to speech program but only customers and foreigners use words like “Technician” and “Customer States” in the context that you do.

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